Shipping and Handling Information

Shipping Updates

Last updated 2/20/2021

Safety Practices

We are safely shipping orders. We have a small crew right now who are practicing social distancing, wearing masks, and washing hands often. We are staggering work hours and taking things slowly to make sure your shipment is safely packed. Expect some delays as we work through these times.

Returns/Exchanges

Please be patient as most returns will take up to 2 weeks to process. More details can be found here.

Customer Service

We are available via phone 10-5pm CST M-F - 866-294-8074.
For faster response, email us anytime at: [email protected]

We are located in Minneapolis, MN so the closer you live to us, the faster you will receive your goods. You will receive an email with tracking info as soon as your package has been shipped.

First Class - Small Item - $1.50 - First class mail, for small lightweight items. Delivery time is 2-5 days.

USPS Standard Mail - $4.95 - This option is available for orders under 13 ounces. Delivery time is 2-5 days.

USPS Priority Mail - $7.95 - This is a flat rate for any size order, anywhere in the US. Delivery time is 1-3 days depending on your distance from Minneapolis, MN, but the delivery date is not guaranteed and could take longer. This is our most popular shipping method.

UPS Ground - Delivery time is 1-4 days depending on your distance from Minneapolis, MN. Shipping cost is calculated at checkout based on weight and distance, and starts around $6.

UPS 2-Day - Delivery is 2 business days from the date your order is shipped. Shipping cost is calculated at checkout based on weight and distance, and starts around $15.

UPS Overnight - Currently Unavailable

International - Orders shipped internationally should arrive within 3 weeks dependent on overseas shutdowns, customs, and delivery. Cost is calculated at checkout based on weight and distance, and starts at $20. This cost includes only the shipping fee, you are responsible for any import fees and taxes charged by your home country.